Hospitality

Now is the time for your hotel to invest in expense management and advanced technology

Through improved technology, your properties will be easier to manage, more economical, and be a more inviting place for your guests while maintaining brand standards.

Better Technology Provides Actionable Solutions for your Hospitality Business

Every business looks for an edge to be profitable and stay ahead of the competition. In the past, hotels differentiated themselves with amenities and customer service, but in today’s modern society, the critical differentiator in the hospitality industry is technology.

Your property strives to be a clean, inviting environment for your guests. RealCom Solutions has the technical and industry expertise to deliver the technology solutions that will make sure you always provide the best possible experience for your guests. Our solutions are geared to modernize your front and back office while reducing costs and wasted resources. The result is a streamlined operation that leaves a lasting impression on your guests.

Here are the ways that RealCom Solutions can modernize your property:

Optimizations & Contract Management

As a vendor-neutral client advocate RealCom Solutions proactively sources proposals from a large network of providers to optimize your current services and deliver the best pricing meanwhile maintaining brand standards. RealCom Solutions will keep track of existing contracts and provide you with a single point of contact so you can concentrate on your business and not have to manage dozens or hundreds of vendors.

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Technology Expense Management

Your business relies on communication, not only between properties but on them as well. Telecom expenses can quickly spiral out of control, and this is even more prevalent when your properties span different regions and countries. Our TEM solution streamlines your telecom use, audits your bills, reduces overall costs, and fights for your business when the time comes to renegotiate contracts.

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PBX Hardware Installation and Support

We optimize and modernize your on-premise or hosted PBX phone systems with easy-to-use functionality, crystal-clear call quality, and features that enhance the amenities of your in-room services. From design, implementation, to continued maintenance; RealCom Solutions can maximize the ROI on your PBX system.

Security/CCTV Installation and Support

Security is a key amenity for any hotel, and RealCom Solutions works with hotels to optimize and modernize the video surveillance and security for all of their properties. Whether you’re interested in deploying or upgrading a standard on-premise security platform or want to leverage the cloud’s potential to access cameras and from anywhere, or you need a better way to store and recall footage, our experts can help.

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Guest High Speed Internet Access Installation and Support

The most important service to your guests is high speed internet. Our experts will work to find the best managed internet solutions to exceed guest satisfaction by providing a seamless and reliable internet connection throughout your hotel.

Television Programming (FTG) /In Room Entertainment Installation and Support

Free to Guest television programming is a must to provide your guests with all of the television channels they are used to at home including premium and sports channels. Integrated in room entertainment functionality provides an easy to use interface and the most popular streaming providers. RealCom Solutions can bring the best content to your guest room televisions.

Project Management

When your property needs to upgrade your IT, introduce new telecom options, or integrate new software to your existing infrastructure, RealCom Solutions is here to streamline and manage your next project. We have hands-on experience overseeing specialized technology projects, including hardware brand standardization, structured cabling, WiFi optimization, and security infrastructure, to improve your property and optimize your guest’s experience.

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Hospitality IT and Security Management

RealCom Solutions has the expertise to provide one source for all of your Hospitality Information Technology and Security needs. Encompassing services including email, endpoint security, server management, data backup, and compliance standards like PCI-DSS and CCPA.

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Full-Service Telecom Project Management

The experts at RealCom Solutions can take care of more than telecom expense management. We also have the expertise to oversee any of your telecom projects. From structured cabling and Voice over Internet Protocol (VoIP) deployment to on-premise phone system installations, we take a full-service approach to any telecom project. With RealCom Solutions overseeing every phase of your next initiative, you only have to deal with a single point of contact for all questions and concerns.

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