UCaaS
Transforming How Your Business Communicates
With RealCom Solutions as your UCaaS provider, we empower your team with all the communication tools they need to prioritize customer engagement, collaboration, and productivity.
What Is UCaaS?
As your organization grows, the communication tools your team relies on inevitably expand as collaboration needs evolve. While these specialized platforms can be imperative to success, they can also lead to a fragmented communication framework that becomes increasingly difficult to track and manage. Without a cohesive structure, the communication and collaboration tools your team relies on may even be opening your organization up to security vulnerabilities you’re not aware of.
UCaaS Solutions
A custom-designed UCaaS platform from RealCom Solutions organizes all your organization’s communication and collaboration tools under one cohesive cloud-based platform. The benefits? Centralized management, reduced costs, improved security, and greater flexibility to scale services as you grow. That means we can customize a UCaaS platform to your organization’s workflows, operations, and needs.
Under one unified platform, your team can enjoy a streamlined user experience without having to remember usernames and passwords across multiple platforms. Our approach to UCaaS not only makes it easier for your team to stay focused on daily tasks—it also bolsters network security and access controls.
Our UCaaS Tools
The tools and features we can incorporate into a comprehensive UCaaS solution include:
- Hosted phone systems
- Instant messaging
- Web and video conferencing
- Business application integration
- File sharing and faxing
- Managed contact center
- Collaboration tools
- Mobile capabilities
- Bring your own device (BYOD) tools
Our Approach to UCaaS Project Management
RealCom Solutions begins every unified communications (UC) project with a free options analysis. Our experts start by clarifying your needs and goals. What communication and collaboration tools is your team using? What capabilities do they wish they had? Once we’ve gained in-depth insights into the way your organization operates, we leverage a national network of providers to package all project options and present them to your team.
After deciding on the ideal option for your needs and goals, our project managers oversee every aspect of design and deployment. Following successful project completion, we keep things simple with 24/7 live support services and expense management, so you only have to deal with a single monthly invoice for all your organization’s communication needs.
Dedicated Internet Services
Without the right internet connection, your team won’t be able to use UC tools to their full potential. Our dedicated internet solutions can make sure that doesn’t happen.
Transform the Way Your Team Communicates and Collaborates
If your organization has become inundated with more collaboration and communication tools than you can keep track of, a UCaaS platform from RealCom Solutions offers the ideal answer to any issue. From telecom expense management to IT audits, RealCom has the IT services you need. To get started on the path to clarity for all things communication, contact our experts today, and we’ll help you explore your project options.
Let’s Talk
Share your project goals or pain points, and we’ll help you find the right solution the first time around.
