IT and Telecom Management Solutions
Reduce Down-Time, Improve Performance
If you prefer taking a hands-off approach to your organization’s IT and telecom platforms, RealCom Solutions can oversee billing, support, and performance without compromising transparency. Our experts make it easy to stay agile in an ever-changing business environment with the technology your team needs to succeed.
IT and Telecom Service Management
To get the best value from your technology platform, you have to leverage a national—or even global—network of service providers. The upside? A customized platform optimized for your operations, budget, and workflows. The downside? You have to keep track of billing and support from multiple managed IT service providers (MSP), equipment vendors, and telecom providers. If your team doesn’t have the time, resources, or energy to oversee vendor and MSP relationships, RealCom Solutions can help at no cost to you.
Your investment in technology is essential and adds value to your organization. Let our team of experts protect your investments with a cost-effective service management solution tailored to you.
IT Service Management
Aligning ourselves with our trusted partners, we have an established U.S.-based 24/7 live support center to ensure your IT services continue working for you, day in and day out. Whether you rely on a disaster recovery platform, cloud computing, or a colocation hosting solution, our team can keep your network up and running with real-time network monitoring tools. Our support team keeps you covered with remote troubleshooting, along with on-site repair and replacement, to get systems back up and running following an issue.
Telecom Service Management
With a combined experience exceeding 100 years, RealCom Solutions is the expert in telecom service management. From legacy phone systems to the most advanced VoIP Solution, our team of certified technicians are here to ensure your PBX hardware runs smoothly for years to come.
Our Approach to IT and Telecom Project Management
When you enlist RealCom Solutions for your next IT or telecom project, we start with a free, no-obligation options analysis. As a vendor-neutral partner, we survey a national network of service providers, data centers, and vendors to package all project possibilities upfront. This analysis includes all the critical information, including performance metrics, costs, and long-term viability, your team needs to make a good business decision. Once you’ve decided on the right package for your needs and goals, our team takes care of everything from installation to deployment with total project management solutions.
Dedicated Internet Services
Give your network a reliable backbone with a dedicated internet solution.
Start Simplifying Your Technology Platform
Whether you’re seeking a service manager for telecom services or you need help streamlining your organization’s cloud migration, RealCom Solutions can help. To start clarifying project options and the benefits we can offer, contact us today and we’ll help you get started on your next IT or telecom initiative.
Do you want to learn more about how RealCom can transform your business? Check out our blog page for case studies about how we optimize cost savings or manage invoices and cost allocation. Or maybe you’d like to learn more about how our telecom expense management solutions drive innovation and help remote workers during critical timelines. RealCom Solutions is the answer to many of your important business issues.
Let’s Talk
Share your project goals or pain points, and we’ll help you find the right solution the first time around.
